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Attract More Customers to Your Business with the
Chattanooga Express Card!
River City Company is launching the Chattanooga Express Card to directly infuse cash into downtown businesses in Chattanooga.
No cost or equipment is needed to participate
Only need the ability to accept a key-entry Mastercard; similar to a phone order
100% of funds come to your business (only normal Mastercard fees are charged)
Highlighted in Downtown Chattanooga promotional campaign
Listed on the Chattanooga Express Card website as a participant
Ability to offer specials and deals on the Chattanooga Express Card website
River City Company will be offering Buy One, Get One cards to the public. ie: Buy $50 gift card, receive $10 free; Buy $75 Gift Card, receive $25 free.
FAQ
Q: Where do businesses have to be located to participate in the program?
A: Here is a map of where the card will be accepted. Restaurants, retailers and attractions in this area are eligible to apply to join. It follows the River City Company footprint (outlined in white). If you are outside this footprint and have questions, please contact dawn@rivercitycompany.com
Q: Is there a deadline to participate?
A: There is not a deadline to register to be a part of the program. We continue to add businesses daily!
Q: How do I sign up?
A: Click here to be redirected to the Chattanooga Express Card Website. At the bottom, there is a button “Apply to Join”. Once you fill in your information, it will send you an Activation Card, which is a 10 cent prepaid Mastercard. Running the Activation Card is your authorization to opt-in to the program which means you agree to the Yiftee Merchant Agreement here: https://bit.ly/2Bqrbxm
Q: Have other Cities developed a similar program?
A: Yes! Over 250 cities have this type of program in partnership with Yiftee. Nashville started their program in late 2020 and it has contributed over $400,000 to local businesses!
Q: What if I can’t process the Activation Card, which is a $0.10 credit card transaction?
A: No problem. Process the Activation Card for your minimum amount. It will be declined but Yiftee will get the information they need to add you to the program.
Q: What if I can’t key in a Mastercard?
A: This is very unusual. Contact Dawn@rivercitycompany.com
Q: Is tipping allowed on the Chattanooga Express Card?
A: No, unless you pre-authorize the amount with the tip included, since this is a prepaid card.
Q: Does the eGift Card function as a ‘pre-paid’ credit card regarding automatic tipping hold-backs?
A: No. It can be redeemed for the full value. But there is no tipping allowed on the Chattanooga Express Card.
Q: Since the eGift Card is like a Mastercard, can it be redeemed anywhere?
A: No. They can only be redeemed at participating locations who have run their Activation Card.
Q: Is there a fee to purchase the eGift Card?
A: Generous sponsors are covering the transaction fee for the purchaser of the e-gift card along with funding the Buy One, Get One program. The store is paid the full value of the card, less their normal card-not-present (CNP) Mastercard fee.
Q: Can the eGift Card be used more than once?
A: Yes. They are multi-use and the current balance and expiration date are always reflected on the digital voucher. Recipients receive monthly reminders to redeem. You can check balance on Yiftee.com or https://c.yiftee.com/check-gift-balance.
Q: Can I apply a refund to the eGift Card?
A: Yes. Refunds can be applied to a valid (unexpired) card just as you would to a credit card.
Q: Can I cancel my participation?
A: Yes. Anytime, by notifying River City Company. You will be removed from the marketing materials online and can no longer process the cards.